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Business Support

It's about people and technology. With the right tools your people and your business have a great chance to do more and do it faster too.

Technology is not the answer to all the challenges businesses face; however, the right technology enables your business to make much better decisions. Microsoft's solutions deliver insights that can positively add value to your business and enhance life for your customers too. When you give your people the great tools that Microsoft has created you help them to make your customer relationships that extra bit more special. Saving them help and helping them do an even better job even quicker results in exceptional service. These all help to build your competitive advantage in your market.

Microsoft's unique suite of business support solutions delivers a rich set of capabilities that drives performance and efficiency. Microsoft Dynamics 365 is an intelligent connected cloud platform and the next generation leader in Business Support Technology.

As a Microsoft Silver Partner, Metro adds a selection of fantastic quality, highly innovative solutions to complement Dynamics 365 and help our customers do even more, even better. These solutions are exciting game changers that positively impact your business, your customers and your people too.

Metro is determined to make it easy for your business to benefit from these fantastic solutions. Easy to get started solutions that deliver quickly and aligns your investments with your business benefits.

Dynamics 365 for Sales

Ambitious organizations value their relationships and want to improve the effectiveness of their business development activities. Microsoft Dynamics 365 for Sales is the best-in-class solution for managing business development.

Available via a web browser, embedded directly in Microsoft Outlook, or via purpose-built mobile apps, Microsoft Dynamics 365 for Sales gives your people a 360-degree view of critical business development and sales processes. A tool that will help you maximize your revenue opportunities and more effectively collaborate across your revenue teams.

Superior Customer Experience

When you deliver personalised customer experiences and engage with customers in a quick responsive manner, more of them will turn into champions and advocates for your business.

These are the things ambitious business leaders dream of.

Can dreams become a reality? Yes, and here's how.

Crafting a brilliant customer experience is all about adopting, integrating and fine tuning your people and technology. Metro brings all of your social channels, your contact centre and equips them with the tools they need to have meaningful conversations with your customers.

Customer Service

Deliver a seamless service to your customers by providing your customer service teams with full visibility into customer, product and service information. Information that enables them to respond quickly and relevantly.

With Microsoft Dynamics 365 for Customer Service organisations are able to offer a combination of best-in-class self-service, peer-to-peer service and assisted services that leads to increased customer loyalty.

And when social media is important then Metro takes customer care to a new level. We'll provide you with a capability that enable customers to contact you however and whenever suits them with your teams equipped and able to deliver the customer experience customers value.

Augmented reality for industry

Is there any better form of collaboration than connected Augmented Reality?

Augmented Reality gives you the ability to secure a sustainable competitive advantage by improving productivity, responsiveness and effectiveness. To transform the way services are delivered and the way things are maintained. Improve quality and enabling staff to enjoy a safer working life too.

  • Field service users who need expert support
  • Repair and maintenance teams who need expert guidance
  • Support to distributors and sales partners from manufacturers
  • Inspection and surveying
  • Cargo and warehouse operations

Ask Metro about Dynamics 365 for Field Service and Augmented Reality.

Contact Us

Address

Metro Communications Ltd
Kemp House
160 City Road
London
EC1V 2NX
ENGLAND

Email

hello@metrocomms.co.uk

Phone

0203 906 1400