The practice of Sales Management varies from one company to another. Structure, process and frameworks often differ but a few things don't. Sales professionals must be able to connect with people. They need to clearly communicate what problems they are helping solve and how they will help customers achieve their goals.
The sales process is fundamentally human and relationship centric. Tools help, actually they can help a lot. And the right tools do so much more than help - they drive business success.
Equipped with the right tools your teams are better able to generate new business. To prospect efficiently, to better qualify leads, gain commitment and enable your company to become the most valued supplier partner they've ever had.
Selling is complicated and becoming more complex, especially in B2B markets. Fundamentally sales is about satisfying customers needs and wants and creating trusted relationships.
"B2B buyers are 57% through the buying process before the first meeting with a sales representative. (Accenture, 2018)"
Most customers start their buying process by searching the internet. They will do a lot of planning and preparation before they make direct contact with a potential supplier - this is reality. However if this wealth of information enables buyers to plan and prepare more systematically it can also be incredibly confusing and risky too.
So how can sales professionals engage with busy buyers who are often overwhelmed with - often contradictory - information ?
The answers is to focus even more on building trust and this is where the smartest tools play their part. Advanced tools that leverage best sales management practice and also intelligently use accurate data to guide, support and assist sales professionals.
Microsoft Dynamics 365 for Sales has been designed to transform the sales journey and the opportunity it enables is profitable long term growth for your business.
Dynamics 365 is more than a next generation of CRM - it's a quantum leap forwards.
LinkedIn: Leverage the power of Microsoft owned LinkedIn to identify prospects, understand their needs, and connect with them by tapping into the power of this unique business networking tool. The biggest, richest and most upto date repository of business contacts globally.
Prioritise prospects and leads: Use built-in business intelligence and analytics to estimate the future needs and wants of customers.
Relationship health: Dynamics 365 impartially assesses the health of the business relationship with suggestions for action. Think of it as an online Sales Manager.
Insights: Harness the power of data with Dynamics 365 for Customer Insights to identify and satisfy customers’ needs and wants and engage them in a more personalised manner.
Smarter email: Gain rich insights from customer email interactions including who opened them using Dynamic 365 working together with Outlook.
Configure, Price, Quote: Add world class CPQ to slash the time to quote and help customers to get exactly what they want from your business.
Discover how Dynamics 365 for Sales can help your company create new business and create richer customer relationships.
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